We pride ourselves on excellent customer service. If there’s anything we can do to help you, our dedicated support team will happily give you all the assistance you need.Please contact us online.
Alternatively, you may find an answer to your question in our Frequently asked questions section. However, for a specific query, please contact us using the details below:
Our goal is to provide the highest quality of service to each and every customer, but we recognise that things do occasionally go wrong. If you have a complaint, you can view our complaints procedure by visiting finance complaints.
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Contact: |
Phone/ Email: |
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0870 847 0700
Monday to Friday 8.00am – 7.00pm, Saturday 9.00am - 5.00pm.
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01908 301 090 Monday to Friday 8.00am –9.00pm,
Saturday 9.00am – 6.00pm,
Sunday 11.00am - 5.00pm.
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For UK related complaints:
0800 731 1104 For European related complaints: 0800 107 5861
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0870 242 6200
Monday to Friday 8.30am – 5.00pm.
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0870 241 6225
Monday to Friday 8.30am – 5.00pm, Saturday 9.00am – 1.00pm.
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0870 240 1110
Monday to Friday 8.30am – 5.00pm.
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01789 722 416
Monday to Friday 8.30am – 5.00pm.
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01789 722 141 Monday to Friday 8.30am – 5.00pm. |
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0845 600 0069 Monday to Friday 8.30am - 6.00pm, Saturday 9.00am – 2.00pm (calls may be recorded).
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0800 056 8806
Lines open 24/7 (calls may be recorded).
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General enquiries
Assurance claims
Payment Protection/Payment Protection Plus claims
For support with making a claim or getting back to work
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0870 847 0700
0870 127 5277
0870 729 6127
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General enquiries Finance GAP Insurance and Invoice GAP Insurance claims |
0870 847 0700
0845 136 8440 |