A.That depends on what sort of agreement you have.
-
Lease agreement rentals are usually collected in advance, with the first rental due at the start of your contract.
-
Purchase agreement monthly payments are normally collected in arrears.
To find out the monthly date when your Direct Debits are taken, you can reach us by:
Phone: 0870 847 0700
A. You can find this out simply by looking at your contract under the 'Key Financial Information' heading. You can also find out by:
Phone: 0870 847 0700
A. This is a credit arrangement fee that covers the cost of setting up and administering your contract.
A. Your bank will let us know that your Direct Debit has been rejected. We'll re-present the payment required three times to your account. You will receive a letter at the same time informing you of this. If the rejection is due to a lack of funds in your account, your bank may charge you every time we request payment. You can pay the missing amount over the phone by credit or debit card by calling 0870 241 6225.
Alternatively, you can arrange a bank transfer or pay by cheque, made out to Mercedes-Benz Financial Services UK Limited, and post to:
Collections
Chrysler Finance
Burystead Court
Caldecotte Lake Drive
Milton Keynes
MK7 8ND
Please ensure your registration number or agreement number is provided on the back of your cheque or quoted at the point of payment in order for us to process your payment.
A. You need to inform us of any changes in writing at least ten days before your next payment date. For your convenience, you can print out a Direct Debit mandate form.
A. Once all payments have been made and cleared, you'll need to contact your bank to cancel this.