A. Certainly. Please contact us by:
Phone: 0870 847 0700
A. Yes. Simply contact Customer Services, who will be able to delay the payment for up to ten days or bring its date forward as long as this remains within the same month. Please note, if you would like to change your first payment, we cannot change the date that your acceptance fee is taken.
Phone: 0870 847 0700
A. This is for information purposes. You can pass it on to your accountant if you wish to reclaim the VAT.
If you would like to request a VAT invoice for your finance payments, please visit:
A. Please visit our Mileage Increase page to find out more information.
A. Please visit our Mileage Increase page to find out more information.
A. No. Your finance agreement is based over a set term at a set mileage. Unfortunately, we can not decrease the mileage once the agreement has been signed.
A. If you receive a fine directly from the authorities, arrange payment straight away.
If we receive your fine, we'll return it to the authorities with a covering letter stating your name and address, and advising that the vehicle is on a long-term lease to you. The issuing authority will then re-issue the fine directly to you. It is then your responsibility to make sure that it's paid.
If we receive your London congestion charge fine, we will pay this straight away and recharge you together with an administration fee of £25 + VAT. This is paid as soon as possible in order to avoid further charges from Transport for London. To avoid London Congestion charges, visit www.cclondon.com to find out how you can pre-pay: