A. Please visit our Motor Insurance complaint page.
A. Please visit our Payment Protection Insurance complaint page.
A. In the unlikely event of a dispute occuring regarding this policy, you can contact us in one of two ways:
1. By calling Mapfre Administration Services on 0845 136 8440.
2. Or, in the first instance, by writing to:
The Administrator
Abraxas Insurance Administration Services Limited
9 Blenheim Court
Beaufort Park
Almondsbury
Bristol
BS32 4NE
If the Insured remains dissatisfied with the way the complaint has been dealt with, they may write to:
The Customer Care Manager
MAPFRE Asistencia Compañia Internacional de Seguros
y Reaseguros, Sociedad Anonima
Registered Office:
Mapfre House
2/3 Philpot House
London
EC3M 8AN
Mapfre Asistencia will provide full details of their complaints procedure and the Financial Ombudsmen Service. This procedure is in addition to any other legal rights the Insured may have. The Insured has the right to take legal proceedings.
For more information please visit our Finance GAP Insurance and Invoice GAP Insurance complaint page.
A. You can find details of our product range in the Finance & Leasing and Insurance sections of www.chrylser.co.uk.
A. Please contact the Claims Department by calling 0800 015 0006 (calls may be recorded).
A. Please contact the Claims Department by either calling 0870 720 0742 or by writing to:
Claims Department
Cardif Pinnacle
Pinnacle House
A1 Barnet Way
Borehamwood
WD6 2XX
For Protection and Protection Plus claims please call 0870 7296 127.
A. Please contact the Claims Department by calling 0845 136 8440.
Chrysler Insurance is provided by Daimler Insurance Services UK Limited, registered in England 3510012. Registered office: Burystead Court, Caldecotte Lake Drive, Caldecotte, Milton Keynes MK7 8ND. Underwritten by Norwich Union Insurance Limited, registered in England 99122. Registered office: 8 Surrey Street Norwich NR1 3NG. A member of the Aviva group. Both companies are authorised and regulated by the Financial Services Authority.
Payment Protection Insurance is underwritten by Pinnacle Insurance plc. Registered office: Pinnacle House,
A1 Barnet way, Borehamwood, Herts WD6 2XX. Registered No 1007798. Authorised and regulated by the Financial Services Authority.
Finance GAP Insurance and Invoice GAP Insurance are underwritten by Mapfre Asistencia Compañia Internacional de Seguros y Reaseguros, Sociedad Anonima. Registered office: Mapfre House, 2/3 Philpot Lane, London EC3M 8AN. Company No FC021974. Branch No BR008042. Authorised by the Financial Services Authority.
Finance GAP Insurance and Invoice GAP Insurance are administered by Abraxas Insurance Administration Services Limited, 9 Blenheim Court, Beaufort Park, Almondsbury, Bristol BS32 4NE. Authorised and regulated by the Financial Services Authority.